"Doubled our online ordering market."

The operator's words

"SWIPEBY has been fantastic for my business! We have doubled our online ordering market! Their team is hands on and extremely easy to work with! I highly recommend!"

— Info Adams, Adam's Ribs Edgewater (Google Business, ~May 2025)

What "doubled our online ordering market" means in practice

The headline metric is unusually concrete for a restaurant review. Doubling online ordering volume is meaningful for a sit-down operator building out delivery and takeout. The mechanics that SWIPEBY contributes to this outcome:

• Native online ordering with commission-free direct orders captures customers who'd otherwise pay third-party fees
• AI marketing campaigns running continuously (email, SMS, social) drive repeat orders and reactivate lapsed customers
• Review and reputation management drives Google rating and Maps visibility, which compounds into more discovery-driven first-time orders
• AI phone answering ensures phone-order intent never gets lost to a missed call

The "hands on" detail

Adam's Ribs Edgewater specifically names the SWIPEBY team's hands-on approach as part of why it worked. This is a recurring theme across SWIPEBY reviews — operators consistently mention named account managers and proactive growth conversations. See Cafe Pasta's case study for the most explicit version of this (where the operator names their account manager Emily directly).

The combination of "autonomous AI agents doing the work" and "hands-on human account manager when needed" is the operating model SWIPEBY uses for most independent restaurants.

Source. Info Adams, Google Business Profile review for Adam's Ribs Edgewater, approximately May 2025. View the original Google review →